IF YOUR WATCH NEEDS A SERVICE, YOU CAN:
- Drop your watch off at one of our authorized Baume & Mercier retailers/After-Sales Service Centers.
- Alternatively, in some countries (United States, France, Hong-Kong, Australia), you can directly send your watch to our regional Service Center. If you are interested in this service, please contact us so that we can explain you the full process and send you a Shipping Kit to securely pack your watch
OUR REPAIR CENTER
Baume & Mercier watches benefit from a worldwide network of authorized After-Sales Service Centers which meet the highest technical quality requirements of Swiss luxury watchmaking.
Approved through a rigorous selection process, only authorized Baume & Mercier After-Sales Service Centers are entitled to service your watch. Undergoing regular training provided by the brand, they provide an impeccable quality of service by using tools specifically developed for repairing Baume & Mercier watches and replacing worn parts with original components. Moreover, numerous tests are carried out using up-to-date and reliable control methods.
Watches which were repaired/serviced by someone else than an authorized Baume & Mercier After-Sales Service Center are excluded from any Baume & Mercier guarantee coverage. Also, all spare parts which do not meet the quality standards set by Baume & Mercier will be automatically replaced by Baume & Mercier and charged.