Find a Service Center
If your Baume & Mercier watch needs a service, we invite you to drop off your watch at one of our service centers or at an authorized retailer that will take care of sending it to one of our service centers.
Your watch will then be handled by a certified watchmaker benefitting from specific tools and original components.
Alternatively, in some locations (China, United States, France, Hong Kong SAR, Japan, Australia, Singapour), you can directly send your watch to our regional Service Center. If you are interested in this service, please contact us so that we can explain you the full process and send you a Shipping Kit to securely pack your watch.
Note: We currently have two co-existing versions of our Baume collection watches. Please check the Baume watch (crown at 12 o’clock) you have. If there is no “Swiss made” mention on the dial or case-back, please firstly contact us at firstname.lastname@example.org.